Does skills development and work related skills interventions as a collaborated approach, support more claimants into employment on Work Programme?

As the sole trainer on WP it is my responsibility to identify a scheme of work that best fits the claimants and increases their work skills and employability. Due to the business model there are specific intervention sessions that are programmed for all claimants however there is no specific sessions that are aimed at fine tuning and enhancing practical work skills and knowledge. Therefore, I intend on designing sessions that focus on the development of practical work skills and how these skills are linked with competencies in the workplace. 

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The Impact of the Induction Process on Learners Starting College

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How can I encourage participation and interaction of withdrawn or shy learners with their peers and myself (the teacher) whilst in the classroom?